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Upwork Readiness Test Answers for Agency Contractors 2018

1. The Upwork Team application Time Tracker records which of the following?

Answers:

� Screenshot of the active screen once per billing segment

� Number of keystrokes

� Number of mouse clicks

� Memo entered by the contractor

� All of the above

2. Which of the following are TRUE about your Upwork Work Diary?

Answers:

� Allows clients to see when and what their contractors are working on

� Enables automatic billing for hourly contracts

� The Upwork Team application auto-tracks time which can be reviewed in the Work Diary

� Manual time can be added, but isn’t guaranteed payment

� All of the above

3. Which of the following is TRUE about fixed-price contracts?

Answers:

� Clients billed automatically each week

� How much to pay and when to pay is at the client’s discretion

� Hours worked will show on your profile

� Time-tracking required

� Qualify for the Upwork payment guarantee

4. Which of the following are required for your agency to qualify for guaranteed payment?

Answers:

� An hourly contract

� Tracking your time with the Upwork Team application

� Entering relevant memos

� A client with a verified payment method

� All of the above

5. Staffing managers can apply to jobs for you.

Answers:

� True

� False

6. Which of the following actions are NOT allowed when applying to job postings?

Answers:

� Misrepresenting your skills, experiences, portfolio, etc.

� Submitting boilerplate, placeholder or generic bids or other spam

� Offering to do work that would violate copyrights or terms of service

� Applying when you are not truly qualified

� All of the above

7. Which of the following statements is FALSE about Upwork agencies?

Answers:

� Agency contractors work on behalf of an agency on the oDesk platform

� Agencies vary in size; from one person to hundreds of skilled contractors

� Payments made to agency contractors go to the agency rather than the contractor

� Payments made to agency contractors are automatically split by Upwork between the agency and the contractor

� An agency is an organization that sells the services of their agency contractors on Upwork

8. Which of the following are TRUE about the Upwork dispute process?

Answers:

� The dispute process only applies to hourly contracts

� If you fail to respond, Upwork will refund the client and suspend your account

� If you reject the dispute, Upwork specialists will review your Work Diary and evaluate it against the criteria of the payment guarantee

� Disputed hours ruled in the client’s favor are refunded

� All of the above

9. What happens when a contract ends?

Answers:

� You lose access to the Work Diary

� Both users can leave feedback

� The feedback system is double blind, so your client cannot see the feedback you left them until after they have left feedback for you

� Hours will be billed (and disputes may be filed) according to the usual weekly payment schedule

� All of the above

10. Which of the following are NOT permitted on Upwork?

Answers:

� Sharing a single account between multiple people

� Opening more than one account on Upwork

� Using a logo or clip art as your profile portrait

� Using a fake name

� All of the above

11. Which of the following is FALSE about weekly limits on hourly contracts?

Answers:

� Hours in excess of the weekly limit will not be billed to the client

� You should discuss any need to work beyond your limit with your client

� The weekly limit can be changed by the contractor

� The weekly limit can be changed by the client

� Hours in excess of the weekly limit are not guaranteed payment

12. What happens when a contract ends?

Answers:

� You lose access to the Work Diary

� Both users can leave feedback

� The feedback system is double blind, so your client cannot see the feedback you left them until after they have left feedback for you

� Hours will be billed (and disputes may be filed) according to the usual weekly payment schedule

� All of the above

13. Which of the following statements is FALSE about Upwork agencies?

Answers:

� Agency contractors work on behalf of an agency on the Upwork platform

� Agencies vary in size; from one person to hundreds of skilled contractors

� Payments made to agency contractors go to the agency rather than the contractor

� Payments made to agency contractors are automatically split by Upwork between the agency and the contractor

� An agency is an organization that sells the services of their agency contractors on Upwork

14. Which of the following are required for your agency to qualify for guaranteed payment?

Answers:

� An hourly contract

� Tracking your time with the Upwork Team application

� Entering relevant memos

� A client with a verified payment method

� All of the above

15. The Upwork Team application Time Tracker records which of the following?

Answers:

� Screenshot of the active screen once per billing segment

� Number of keystrokes

� Number of mouse clicks

� Memo entered by the contractor

� All of the above

16. Which of the following are TRUE about the Upwork dispute process?

Answers:

� The dispute process only applies to hourly contracts

� If you fail to respond, Upwork will refund the client and suspend your account

� If you reject the dispute, Upwork specialists will review your Work Diary and evaluate it against the criteria of the payment guarantee

� Disputed hours ruled in the client’s favor are refunded

� All of the above

17. Which of the following are TRUE about your Upwork Work Diary?

Answers:

� Allows clients to see when and what their contractors are working on

� Enables automatic billing for hourly contracts

� The Upwork Team application auto-tracks time which can be reviewed in the Work Diary

� Manual time can be added, but isn’t guaranteed payment

� All of the above

18. Which of the following is TRUE about fixed-price contracts?

Answers:

� Clients billed automatically each week

� How much to pay and when to pay is at the client’s discretion

� Hours worked will show on your profile

� Time-tracking required

� Qualify for the Upwork payment guarantee

19. Staffing managers can apply to jobs for you.

Answers:

� True

� False

20. Which of the following is FALSE about weekly limits on hourly contracts?

Answers:

� Hours in excess of the weekly limit will not be billed to the client

� You should discuss any need to work beyond your limit with your client

� The weekly limit can be changed by the contractor

� The weekly limit can be changed by the client

� Hours in excess of the weekly limit are not guaranteed payment

21. Which of the following are NOT permitted on Upwork?

Answers:

� Sharing a single account between multiple people

� Opening more than one account on Upwork

� Using a logo or clip art as your profile portrait

� Using a fake name

� All of the above



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