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Upwork Readiness Test Answers for Agency Contractors 2018
1. The Upwork Team application Time Tracker records which of the following?
Answers:
� Screenshot of the active screen once per billing segment
� Number of keystrokes
� Number of mouse clicks
� Memo entered by the contractor
� All of the above
2. Which of the following are TRUE about your Upwork Work Diary?
Answers:
� Allows clients to see when and what their contractors are working on
� Enables automatic billing for hourly contracts
� The Upwork Team application auto-tracks time which can be reviewed in the Work Diary
� Manual time can be added, but isn’t guaranteed payment
� All of the above
3. Which of the following is TRUE about fixed-price contracts?
Answers:
� Clients billed automatically each week
� How much to pay and when to pay is at the client’s discretion
� Hours worked will show on your profile
� Time-tracking required
� Qualify for the Upwork payment guarantee
4. Which of the following are required for your agency to qualify for guaranteed payment?
Answers:
� An hourly contract
� Tracking your time with the Upwork Team application
� Entering relevant memos
� A client with a verified payment method
� All of the above
5. Staffing managers can apply to jobs for you.
Answers:
� True
� False
6. Which of the following actions are NOT allowed when applying to job postings?
Answers:
� Misrepresenting your skills, experiences, portfolio, etc.
� Submitting boilerplate, placeholder or generic bids or other spam
� Offering to do work that would violate copyrights or terms of service
� Applying when you are not truly qualified
� All of the above
7. Which of the following statements is FALSE about Upwork agencies?
Answers:
� Agency contractors work on behalf of an agency on the oDesk platform
� Agencies vary in size; from one person to hundreds of skilled contractors
� Payments made to agency contractors go to the agency rather than the contractor
� Payments made to agency contractors are automatically split by Upwork between the agency and the contractor
� An agency is an organization that sells the services of their agency contractors on Upwork
8. Which of the following are TRUE about the Upwork dispute process?
Answers:
� The dispute process only applies to hourly contracts
� If you fail to respond, Upwork will refund the client and suspend your account
� If you reject the dispute, Upwork specialists will review your Work Diary and evaluate it against the criteria of the payment guarantee
� Disputed hours ruled in the client’s favor are refunded
� All of the above
9. What happens when a contract ends?
Answers:
� You lose access to the Work Diary
� Both users can leave feedback
� The feedback system is double blind, so your client cannot see the feedback you left them until after they have left feedback for you
� Hours will be billed (and disputes may be filed) according to the usual weekly payment schedule
� All of the above
10. Which of the following are NOT permitted on Upwork?
Answers:
� Sharing a single account between multiple people
� Opening more than one account on Upwork
� Using a logo or clip art as your profile portrait
� Using a fake name
� All of the above
11. Which of the following is FALSE about weekly limits on hourly contracts?
Answers:
� Hours in excess of the weekly limit will not be billed to the client
� You should discuss any need to work beyond your limit with your client
� The weekly limit can be changed by the contractor
� The weekly limit can be changed by the client
� Hours in excess of the weekly limit are not guaranteed payment
12. What happens when a contract ends?
Answers:
� You lose access to the Work Diary
� Both users can leave feedback
� The feedback system is double blind, so your client cannot see the feedback you left them until after they have left feedback for you
� Hours will be billed (and disputes may be filed) according to the usual weekly payment schedule
� All of the above
13. Which of the following statements is FALSE about Upwork agencies?
Answers:
� Agency contractors work on behalf of an agency on the Upwork platform
� Agencies vary in size; from one person to hundreds of skilled contractors
� Payments made to agency contractors go to the agency rather than the contractor
� Payments made to agency contractors are automatically split by Upwork between the agency and the contractor
� An agency is an organization that sells the services of their agency contractors on Upwork
14. Which of the following are required for your agency to qualify for guaranteed payment?
Answers:
� An hourly contract
� Tracking your time with the Upwork Team application
� Entering relevant memos
� A client with a verified payment method
� All of the above
15. The Upwork Team application Time Tracker records which of the following?
Answers:
� Screenshot of the active screen once per billing segment
� Number of keystrokes
� Number of mouse clicks
� Memo entered by the contractor
� All of the above
16. Which of the following are TRUE about the Upwork dispute process?
Answers:
� The dispute process only applies to hourly contracts
� If you fail to respond, Upwork will refund the client and suspend your account
� If you reject the dispute, Upwork specialists will review your Work Diary and evaluate it against the criteria of the payment guarantee
� Disputed hours ruled in the client’s favor are refunded
� All of the above
17. Which of the following are TRUE about your Upwork Work Diary?
Answers:
� Allows clients to see when and what their contractors are working on
� Enables automatic billing for hourly contracts
� The Upwork Team application auto-tracks time which can be reviewed in the Work Diary
� Manual time can be added, but isn’t guaranteed payment
� All of the above
18. Which of the following is TRUE about fixed-price contracts?
Answers:
� Clients billed automatically each week
� How much to pay and when to pay is at the client’s discretion
� Hours worked will show on your profile
� Time-tracking required
� Qualify for the Upwork payment guarantee
19. Staffing managers can apply to jobs for you.
Answers:
� True
� False
20. Which of the following is FALSE about weekly limits on hourly contracts?
Answers:
� Hours in excess of the weekly limit will not be billed to the client
� You should discuss any need to work beyond your limit with your client
� The weekly limit can be changed by the contractor
� The weekly limit can be changed by the client
� Hours in excess of the weekly limit are not guaranteed payment
21. Which of the following are NOT permitted on Upwork?
Answers:
� Sharing a single account between multiple people
� Opening more than one account on Upwork
� Using a logo or clip art as your profile portrait
� Using a fake name
� All of the above
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