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  • You have 3 distinct clients in a 24-month period
  • You have good outcomes with your clients- protip: exceed their expectations for an awesome job success score
  • All of the above

Question 2: Which of the following describes your responsiveness score?

  • Your responsiveness score is based on how quickly you accept or decline client’s invitations to jobs
  • Your responsiveness score appears on your profile for clients to see
  • Your responsiveness score will not be impacted negatively if you mark yourself as unavailable
  • All of the above

Question 3: Which questions do the most successful freelancers have in mind when selecting the right jobs for them? 

  • Do I have the needed skills for the job?
  • Do I have time to complete the job in the client’s timeframe?
  • Is the job description well thought out and descriptive of the role?
  • All of the above

Question 4: What is the safest way to communicate with your clients? 

  • Upwork messages: it provides chat, voice and video capabilities. It also provides a record of your communication and helps to protect you in case of disputes
  • Other forms of communication: Skype, Email, Google hangout

Question 5: When is it ok to be paid outside the Upwork platform? 

  • To satisfy the client
  • Almost never. Getting paid off platform violates Upwork’s terms of service and exposes you to risk of not being paid. Generally, you should be paid through Upwork; to legally take work off the platform, you and the client must wait 24 months or pay an opt-out fee

Question 6: How does Upwork’s payment protection for fixed*price projects work (using escrow)? 

  • The client deposits(pre-funds) a mile stone payment into escrow before you begin working. Upon receiving and approving the work, the client releases the payment to you
  • You proactively begin working before the client has created and funded a milestone

Question 7: What are tips for submitting a proposal? (select all that apply)

Note: There may be more than one right answer

  • Write a personal and professional greeting
  • Describe your relevant experience in key areas listed in the job post- demonstrate you have read it
  • Outline how you would approach and complete the job
  • Respond to any screening questions listed in the job post
  • Copy and paste your proposal to submit as many proposals as possible in a short time

Question 8: As a freelancer, what do you need to qualify for Upwork’s payment protection for hourly jobs? 

  • An hourly contract
  • Client with a verified billing method
  • An account in good standing
  • To log your hours with the Upwork desktop app
  • To annotate your work Dairy with memos or activity labels that adequately describes the activity performed
  • To stay within the Contract’s weekly limits
  • All of the above

Question 9: What are the key elements to include in your profile?

Fun fact: 1/3 of jobs on Upwork are posted as ‘Invite-only’. Therefore, a good profile is critical in attracting invites from clients. 

  • A specific overview that includes your skills and type of work you can accomplish for clients
  • A professional profile photo where you wear business casual attire, with a friendly expression, and a plain background
  • An accurate title that reflects your job experience and the work that you are looking for
  • Evidence of past success in targeted skills (e.g skill tests, certifications, portfolio, pieces, education, work experience)
  • All of the above

Question 10: What items should a reputable client never ask you to do? 

  • Buy items on behalf of the client and get reimbursed later
  • Work for free
  • Provide personal information (e.g bank account, driver’s licence, passport)
  • Click on a link that asks you to enter your login information
  • Pay to submit a job proposal
  • All of the above



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